_ are you a customer who needs help?

We're here for you! if you're wondering about an order, our products, or our website

> First check out the faqs  or  contact us.

shipping & order

Can we get the lamooa internationally?

Of course! lamooa.com ships internationally to 100+ countries. lamooa is also available for purchase at select Sephora stores throughout the U.S., Canada, Mexico, France, Spain, Denmark, Sweden, Thailand, Malaysia, Australia, Singapore and the Middle East (UAE, Bahrain, Qatar, Kuwait).

How can i find the status of my order?

We get it, you want your products as soon as you can get them: Find the status of a particular order and view your Order History on the Order Status tracking page under My Account. Please note that the Order History will not be updated until the product(s) have shipped.

my order is missing an item.

We might not have had all of the desired items in stock when your package was shipped. If this is the case, the shipping confirmation email should tell you which products might still be outstanding and awaiting shipment. If a product does not get shipped, of course you will not be charged for it. If you have any more questions or concerns, please reach out to us.

returns & exchange

How do i make returns?

it's easy. check out our returns and exchanges page.